Fully Managed Staffing For Your Business

Close more deals, shrink costs, and eliminate hiring headaches by plugging pre‑trained specialists directly into your workflows.

Outcomes That Matter

Respond to new leads in under 60 seconds
100% checklist compliance on contract‑to‑close
Coverage aligned to your markets (evenings/weekends optional)
Weekly pipeline updates and service targets
See Proof

We Work With Your Tools

Fully Managed

Single partner for recruiting, onboarding, QA, coaching, and retention

Embedded In Your Stack

We work in your tools, templates, and checklists—no rip‑and‑replace

Role‑Specific Playbooks

Assistants trained on real‑estate workflows

Roles We Staff

Pre‑trained specialists embedded into your workflows.

Inside Sales Agents (ISA)
Respond to new leads fast
Follow up and re‑engage leads
Appointment setting
Transaction Coordinators
Contract-to-close
Title/lender/HOA liaison
Checklist compliance
Listing Coordinators
Listing data entry
Media/vendor scheduling
Disclosures & packets
Property Mgmt Assistants
Resident comms
Work orders & renewals
AppFolio/Buildium updates
Marketing Assistants
Social & email ops
Open house promos
Ad ops coordination
CRM/Data & Bookkeeping
Clean up your database & reports
Campaigns
Payables & receivables

How It Works

Three steps. Clear outcomes. Go‑live in days, not months.

Step 1
Discovery

We map your goals, workload, tools, and working hours.

Day 0-2
Step 2
Tailored Integration

Role match, training on your processes and tools and set clear goals.

Day 3-8
Step 3
Ongoing Management

Quality checks, coaching, regular reviews, and backup coverage.

Day 9-10 Go-Live

Proof: ASCEND Lending

What happens when leaders stop doing everything themselves.

Before → After

Key outcomes from the first seat

Founders working 50 hours/week down to 20 hours/week
Quick daily check‑ins + end‑of‑day updates improve reliability
Screen‑recorded how‑to videos build a reusable library
“Hiring a VA was a lifestyle change that I regret we didn’t do sooner. It gave me back my time, allowed me to focus on high-level problem solving, and completely changed how we operate day-to-day.”

— Caitlyn Marcell, ASCEND Lending
Estimated Labor Costs

Based on figures shared by the client:

Prior US assistant ≈ $60k/yr + benefits
Tandem VA ≈ $25k/yr
Savings ≈ $35k (ex‑productivity)
“The financial risk is so minimal that I honestly don’t know why you wouldn’t try it. For a small investment, we relieved 30–40 hours of work every week and finally freed ourselves from the bottlenecks holding us back.”

— Stephen Page, ASCEND Lending

Who We Serve

Beyond agents and loan officers, we support the broader real‑estate ecosystem.

Property Management Companies
Short-Term Rental Operators
Title & Escrow Companies
Investors & Wholesalers
Transaction Coordinator Firms
Commercial Real Estate Brokerages
Developers & Home Builders
HOA / Community Association Managers

Frequently Asked

Short answers now; we'll cover the details on a call.

How quickly can a VA start after I approve the match?

Once you’re ready to get started, we start matching, interviews, pre-training, and onboarding. Most VAs are ready to begin within approximately one week of approval, often aligned to a Monday.

Is there a deposit or setup fee?

No. There are no deposits or setup fees. You only pay for the hours your VA actually works.

How does billing work?

Billing is monthly and based on verified hours worked. All time is tracked and reviewed, and we implement hour caps to prevent unexpected overages.

Can a VA work more hours than I approve?

No. VAs are not permitted to exceed approved hours. Any additional time requires written approval, and all time is tracked and documented.

Do VAs work fixed hours each day?

Scheduling is flexible and aligned to your preferences. VAs can work set daily blocks, split schedules, or after-hours shifts, depending on your needs.

How do you ensure accountability and productivity?

We use structured accountability measures, including activity tracking, productivity monitoring, and regular performance reporting.

What happens if my VA is not meeting expectations?

If performance issues arise, we will address them immediately. If needed, we provide a replacement at no additional cost, and can arrange temporary coverage to ensure continuity.

Can I request a replacement if the fit isn’t right?

Yes. You may request a replacement at any time, with no penalties or replacement fees.

Will I need to train the VA myself?

No. VAs are pre-trained prior to starting. Our onboarding process includes systems access, role alignment, and clear expectations to reduce your ramp-up time.

Can the VA work inside my existing systems and software?

Yes. VAs can securely operate within your existing tools and systems, including your Loan Origination System (LOS), using approved access methods that protect your data and workflows.

Will someone help me determine what tasks to delegate?

Yes. We provide task-planning and workflow support, with hands-on guidance during the first 30 days to ensure effective delegation and utilization.

How do I communicate tasks to my VA efficiently?

You can assign tasks in whatever format works best for you, including voice notes, end-of-day calls, screen sharing, or simple written task lists. Detailed written instructions are not required; we adapt to your communication style and help translate direction into execution.

Can a VA manage recurring tasks and ongoing administrative work?

Yes. VAs are well-suited for recurring responsibilities, such as follow-ups, administrative workflows, and routine operational tasks, provided they fall within approved hours and documented SOPs.

Can a VA assist with personal administrative tasks?

Yes. Personal administrative support is permitted, as long as it is included within approved hours and clearly defined expectations.

What if a VA needs to be terminated immediately?

If immediate termination is required, we can deploy temporary coverage while sourcing and onboarding a replacement to minimize disruption to your operations.

What differentiates Tandem Sourcing from other VA companies?

We combine no setup fees, proactive management, real accountability, direct leadership involvement, and systems we actively use ourselves, resulting in higher reliability and long-term success.

When is the best time to get started?

While you can start at any time, early in the year is often ideal for clean onboarding, workflow setup, and establishing strong operating rhythms.

Ready To Build Your Staffing Plan?

We’ll outline roles, timeline, and clear goals in a short call.